Venue Plus provides Event Promoters with an online platform to sell event tickets through the website www.venueplus.co.nz. As part of this service, certain information is exchanged between patrons and the Venue Plus website. Below, we outline the types of information collected and the associated privacy considerations.
No Refunds or Exchanges
Please note that all ticket purchases made through Venue Plus are final. There are no refunds or exchanges for any tickets purchased.
Information Collected from Website Users
Contact Information: When placing an order on www.venueplus.co.nz, you will be asked to provide your full name, email address, postal address, and phone number.
Payment Information: To complete a purchase, you must provide valid credit card details, including the cardholder's name, credit card number, expiration date, and CSC (the 3-digit security code on the back of the card).
IP Addresses and Cookies: When you visit www.venueplus.co.nz, our web server automatically collects and stores information such as your IP address and domain name. We may also use cookies to store certain information on your device, which helps customize and enhance your experience on our site.
Use of Collected Information
Personal Information: The personal information collected on www.venueplus.co.nz is used primarily to facilitate the ticket purchase process. This information is shared only with the promoter of the event you have purchased tickets for, who may contact you about the event or future events. Venue Plus employees are bound by strict privacy policies to protect your information. We retain personal data only as long as necessary for business purposes, to resolve disputes, enforce agreements, or comply with legal requirements. Personal information may also be disclosed in the event of a bankruptcy, ownership transfer, or as required by law.
Financial Information: Your financial information is used solely to authorize payment for your purchase and to bill you accordingly. By completing a transaction on www.venueplus.co.nz, you agree to share your financial details with Venue Plus, its service providers, and any necessary banking institutions. Venue Plus only stores the last four digits and expiration date of each processed credit card, which may be used by the promoter to verify ticket pickup.
IP Addresses and Cookies: We collect IP addresses to gather demographic data and analyze visitor traffic patterns on our website. Cookies allow us to tailor your experience to better match your interests and preferences or to simplify the sign-in process.
Security
Venue Plus uses 128-bit SSL encryption to ensure that your personal and financial information is securely transmitted over the internet. Additionally, all sales data stored on Venue Plus servers is accessible only to authorized employees, promoters, and technicians. While we strive to protect your data from unauthorized access, we cannot guarantee absolute security.
By completing the registration form, you consent to Venue Plus using and disclosing your information as described above.
Age Restriction: If you are under 13 years old, you are not permitted to purchase tickets from www.venueplus.co.nz or provide any personal information.
By using this website, you agree to adhere to the Terms of Use as outlined in our Privacy Policy at www.venueplus.co.nz.